Re: Extension only load partially

On 2/4/12 11:03 AM, Myriam Abramson wrote:
> I have an extension that seems to work fine for most users but
> exhibits a strange behavior for one (critical) user. It seems that
> only the .xul part loads so that a menu related to the extension
> appears but nothing else works.
>
> My extension is not signed and I'm starting to think that maybe there
> is a security setting in this user's configuration that prevents the
> extension to load properly. No such messages is given though at
> install time. Is there a setting that would prevent an unsigned
> extension to load properly? This user has the Zotero extension
> working.
>
> What could be the problem?
>
> TIA,
>                                     myriam
>
>
> Go Proverb:
>
> The carpenter's square becomes ko.

You should ask the user to temporarily disable all other add-ons to see 
if that fixes the problem. If it does, you can narrow it down to a 
specific add-on causing the incompatibility, and then it'll be easier to 
investigate.

- Jorge
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